Shop FAQ

This print shop is run by only me, so thank you in advance for your patience and understanding.

By placing an order, you have read and agreed to these terms below.

Where are you currently shipping to?
Only the United States for now. Apologies to my international fans, I'm working on something for you soon!

​

How long does shipping take?
For domestic (US) orders, please allow 2-3 weeks. For pre-ordered prints, check the item description for when you can expect prints to begin shipping.

​​

How much does shipping cost?

Shipping is free!​ I factor shipping into the cost of my prints.

​

Will my order have tracking included?
Larger orders that contain non-flat items will be sent with tracking! Smaller orders that remain flat, such as only stickers and prints, will be shipped out through letter envelope mail and will not come with tracking. 

​

Do you accept returns or exchanges?

Please double check that your inputed address is correct! I will not refund a shipped out order if the address entered at checkout is incorrect.

I do not accept returns of exchanges. However if there is an issue with your order, please contact me at anniejcai@gmail.com!

​

There's an issue with my art print.

Please contact me at anniejcai@gmail.com with a description and photos of the issue, and I'm happy to work something out with you.

​